Contact form

Write a free-form message to our customer service or feedback/reclamation on a delivered product. Your message will receive a tracking number and is always referred to our customer service. You will receive an immediate acknowledgment of your message reaching us. We will reply to you as soon as possible.

Our products have a 24-month warranty. Read more about our warranty terms and conditions.

Place of purchase


If you do not know the exact date of purchase, enter the date range on which the purchase date falls.

Further order details

In order to expedite the process, we ask you to fill in the following information

The product the contact is regarding

Feedback / Defect description

Notice: the file size limit is 5 MB / file.

The product is installed at the address below

The email address below will be used to request further information if necessary.